Hey there! Got a question? Need help with something? Or maybe you just want to chat about the awesome stuff we’re doing at BigRated.com? Well, you’re in the right place! Whether it's a product query or a collaboration idea, we're always ready to hear from you. Scroll down to see all the ways you can get in touch with us!
How to Reach Us
We’ve got a few options to make contacting us super easy. Pick what works best for you!
1. Email
This is the quickest way to get a direct answer.
- Customer Service: support@bigrated.com
- Business Inquiries: business@bigrated.com
- Media/Press: media@bigrated.com
Just shoot us an email, and we’ll respond as soon as we can – usually within 24 hours (sometimes even faster!).
2. Contact Form
Want to make it even simpler? Just fill out our contact form below. That way, we’ll get all the info we need right away, and you don’t have to worry about typing out an email.
Hit “Submit” and you’re good to go! We’ll be in touch soon.
3. Social Media
Feel like connecting on social? You can always message us through our social media accounts. We’re active on these platforms and love chatting with our community.
- Facebook: @TheBigRated
- Instagram: @TheBigRated
- Twitter: @TheBigRated
FAQs
Q: How long does shipping take?
A: Shipping usually takes 3-5 business days within the U.S. For international orders, it can take up to 10 business days.
Q: Can I track my order?
A: Absolutely! Once your order ships, we’ll send you a tracking number via email.
Q: What’s your return policy?
A: If you're not 100% satisfied with your purchase, you can return it within 30 days for a full refund. Just make sure the product is in its original condition.
Q: How do I collaborate with BigRated?
A: We love working with creative minds! If you're interested in collaborating, email us at business@bigrated.com, and let’s chat about how we can work together.
Working Hours
Here’s when you can expect us to be available:
| Day | Business Hours |
|---|---|
| Monday | 9 AM – 5 PM |
| Tuesday | 9 AM – 5 PM |
| Wednesday | 9 AM – 5 PM |
| Thursday | 9 AM – 5 PM |
| Friday | 9 AM – 5 PM |
| Saturday | Closed |
| Sunday | Closed |
If you reach out outside of these hours, we’ll get back to you the next business day.
Why Contact Us?
At BigRated, we’re all about making your life easier. Whether you're hunting for the perfect product or have questions about our reviews, we’re here to help. Here’s what makes our support awesome:
- Friendly Team: We're not robots – real people are here to help you.
- Quick Replies: We know your time is valuable, so we don’t keep you waiting.
- Expert Advice: Our team knows the products inside out – so you’re getting top-notch info!
We value your feedback too. If you've got ideas for new products we should feature, or want to let us know how we can improve, don’t hesitate to drop us a message.
Need More Help?
Sometimes, things happen, and you need a little more assistance. No worries! Here are some extra ways we can help:
Product Recommendations
Not sure what to buy? Our experts are here to give you recommendations tailored to your needs. Drop us a line at support@bigrated.com, and we’ll help you find the perfect product.
Privacy First
We take your privacy seriously. Any info you share with us stays secure. We never share your details with third parties without your consent. For more on how we protect your data, check out our Privacy Policy.
Let's Stay Connected!
We love building relationships with our community, so don’t be shy! Whether it’s for help, feedback, or just to say “hi,” we’re always excited to hear from you. Got a suggestion? A product you’d like us to review? Just let us know – we’re all ears!
Thanks for choosing BigRated. We appreciate you and look forward to hearing from you soon!
BigRated Team
Your guide to the best products!